Troubleshooting

To see logs of an instance on the server, run the following command:

journalctl -xeu nds-INSTANCE

Frequent problems

500 error: Invalid tagset <pos>. Choose one of:

This means the tagset file is missing, or pos is not a valid category in that file.

To fix:

1. Go to: …/configs/language_specific_rules/tagsets
2. Check that ZZZ.tagset exists, where ZZZ is the language ISO (this may be udm,
3. udmM, or some other short code used within NDS for the language).
4. Then,
   • If it exists: edit the file and add a pos category with at least one entry
   • If it does not exist: create the file, and do the above.

For more information on tagsets, see NDS Linguistic settings.

HTML appears in templates

Try switching internationalization languages and see if the problem remains: if it does not, then the problem is likely somewhere in a .po file, which means that somewhere there is a string containing HTML that is not properly escaped. This can be tricky to debug, but will usually arise by looking at Git diffs, and comparing to working versions.

Audio links do not work (opens new tab)

This is a newer feature and hasn’t been tested on many projects, however the easiest thing to check here:

1. go to language_specific_rules/templates/PROJNAME/
2. look for includes.template. If this file isn’t there, create it, based on what exists in itwewina/includes.template. Copy the two JS include lines for SoundManager and audio_links.js

String compilation failed, aborting: babel.core.UnknownLocaleError: unknown locale ‘hdn’

There are two possible problems:

• Compile with a more specific version of this command, i.e., fab PROJNAME compile (this procedure is outdated)
• A locale is not installed in the project environment

In the case of the second, see the section Dat files in NDS Localisations.

500: “unsupported format character “n” (0x6e) at index 20”

Cause: one of the python formatted variables in the translation strings has the wrong syntax. This is not surprising, because variable formatting in python strings has an annoying syntax:

    %(variable_name)s

Where both the % and the s are required parts of syntax. This is confusing, because s will look surprisingly like the human languages contained in the strings.

Fix:

• First: confirm that the server is running the most up-to-date versions of the localization files by updating from Git and compiling the strings, nds strings compile and restarting the service

• If there is still a problem, then likely one of the translation strings is misformatted. For the affected locale, search through the .po file for the affected template, and doublecheck that all translations marked with #, python-format have variables with the correct syntax.

  OR:

  Do a regular expression search for everything not in the correct format. In vim, I use the following expression: you may have to rewrite this to the correct regexp format for your own editor.

  %\((.*)\)[^s\w\s]

Compounding problems

Make sure the tagstring is the correct one, the fst is correct, and the tags are declared.